Our Staff

SafeWise Staff Team

Charlene Crack

School Liaison Officer

Charlene has a background in business development, especially in recruitment, IT and telephony.

She is also a dance instructor and teaches all ages and abilities including in primary school.

She says: ‘Being a part for a project which aims to educate and inspire others to live safer and more active lives is what gets me out of bed in the morning. SafeWise has these values at the heart of what we offer schools.’

Liaise with schools about their SafeWise membership and help teachers to maximise the benefit to their children from this

I only joined SafeWise in November 2020!

I am also a Dance Instructor and have taught dance to all ages and abilities.

Rob Hattersley

Chief Executive Officer

Rob’s says his passion is that ‘young people deserve learning experiences that prepare them for real life in the twenty first century, whether that’s risk awareness, life skills such as managing money, ecological awareness, or employability.’

Rob completed his degree at Gloucestershire University and has a background in primary teaching, having been a deputy headteacher before managing the Safeside centre for West Midlands Fire Service, a similar facility to SafeWise Bournemouth. He has worked promoting child safety in the private sector where he was first introduced to the concept of safety centres in Milton Keynes! He has been a Regional Manager for the Skills Builder Partnership promoting employability skills in both primary and secondary schools.

  • Set the strategic direction of the charity
  • Lead the team in delivering our objectives
  • Lead the development of partnerships with public and private sector organisations
  • Look for new opportunities for securing our future and increasing our impact

I play the piano (badly), was brought up in Yorkshire, and now live Dorchester after a house-moving career including Cheltenham (student), Yeovil (primary teacher), Cheltenham Take 2 (Senior Teacher), Bicester (Schools Officer for house builder) and Hereford (Deputy Head, Manager at Safeside with West Midlands Fire, and Regional Manager for the Skills Builder Partnership). I drink lots of tea and am (re) learning French. I have two grown up children: one is in live event sound/vision and the other is pursuing a career in child psychology and teaching.

Julie House

Schools Liaison Officer

Julie came to SafeWise with a diverse range of skills – primarily in Relationship Management and Business Development spanning over 30 years!

She has worked in a variety of corporate settings and has experience of providing great customer service to schools, whilst working for an organisation delivering multicultural dance workshops across the UK.

She is a real people-person and is passionate about helping others. She thoroughly enjoys being part of the SafeWise team, helping to deliver programmes that boost children’s confidence and decision-making skills through a holistic experience in an exciting and immersive environment.

Liaise with schools about their SafeWise membership and help teachers to maximise the benefit to their children from this.

I only joined SafeWise in October 2020!

Julie is also a fully qualified Psychotherapeutic Counsellor and Hypnotherapist and ran a successful therapy practice for several years, helping adults and children to overcome issues with stress, anxiety, fears and phobias.

Elise St. Palmer

SafeWise Operations Manager

Elise is passionate about helping others and enjoys working for a charity. She says ‘knowing that whatever task you’re doing is essentially helping others is automatically rewarding.’

Elise brings a wealth of experience to SafeWise including teaching overseas and managing educational projects.

She has added to this in 3 years of rapid changes at SafeWise, not least through our new digital direction on which she is leading project development and day to day oversight.

  • Manage our new schools membership scheme and the digital 360 and virtual reality projects
  • Look after our Bournemouth centre and volunteer team
  • Lead on SafeWise team wellbeing and development
  • Continue improving and developing what we do, offering an excellent skills for life programme

I play Roller Derby and I’m the Vice Captain for Dorset Roller Girls B team

Hazel Serkis

Business Manager

Hazel has experience in both educational  and NHS administration and systems. This is proving very useful as SafeWise expands its provision through the School Membership offer, and works even more closely with public sector partners.

Hazel enjoys working for SafeWise because of the of the way that ‘everyone works together to provide fantastic experiences for our visitors both on and offline.’

  • Provide PA support to Rob, our CEO
  • Ensure efficient and compliant business systems and processes are in place across the charity
  • Manage finance, IT and customer support
  • Provide HR support

I have appeared in Hello magazine!

Sue Sharpe

Programmes Manager

Sue comes to SafeWise over 18 years experience working in the charity sector and arts education. More recently, she has been an Early Years Lead Teacher in primary schools.

She is determined to ensure we meet the needs of schools across Dorset, South Wiltshire, Hampshire and South Somerset – and soon, through our digital offer, nationally and to anchor skills for life in school curriculum planning.

  • Overall responsibility for educational delivery at SafeWise
  • Creating and updating new online content for our member schools
  • Liaison with our partners on messaging
  • Supporting the staff team and volunteers to ensure quality delivery in the centre
  • Building systems to measure and evaluate impact

I love stationary, walking the dog, the sea, my family and any kind of theatre performance….but not necessarily in that order!

John Tourgout

Marketing Manager

John brings public relations, communications and marketing expertise honed over a career spanning several local authority roles as well for a number of visitor attractions.

He says that he enjoys working for an organisation where he can enjoy using all his skills and creativity to make a real difference.  ‘For me SafeWise’s mission is very much about equipping young people with the skills, confidence and aspiration to tackle life and all its challenges head on. It’s about giving them the power to shape their own destiny, and achieve their dreams and goals.’



  • Attract visitors, such as schools, groups and families, to the SafeWise Centre
  • Build awareness and take up of our new Schools Membership offer, including online resources
  • Manage publicity material like leaflets, social media content and the website
  • Raise awareness of SafeWise through the media
  • Manage PR with our supporting partner organisations
  • Look after the reputation of the SafeWise charity

We are lucky to be based in an incredible part of the country, and I like to spend my time out and about on the coast with family and friends.

Sarah Jane Woods

Programmes Development Officer

Sarah Jane is an experienced project manager, partnership builder and income generator. She adds ‘I enjoy supporting the team to design and develop new learning experiences at SafeWise. It is really rewarding to know, that these programmes will impact positively on the lives of many people across Dorset and soon nationally.’

Sarah Jane is currently researching grant funding for our exciting new digital offer and schools membership scheme.

It is my role to work with all the staff at Safewise to:

  • Research and identify grant funding which matches our strategic goals
  • Collate key information including evidence of need
  • Develop, draft and edit effective grant applications

I have lived all my life in Dorset, always have a jigsaw on the go and I enjoy a monthly gong bath to keep my energies balanced!