This Privacy and Cookie Policy may change from time to time. Please visit this website section periodically in order to keep up to date with the changes in our SafeWise Privacy Policy and other guidance/ legislation.

This privacy policy sets out how SafeWise uses and protects information that you give SafeWise when you use this website.

SafeWise is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

SafeWise may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

We may collect the following information with your explicit consent (you sign up for eNewsletters or complete an enquiry form)

Contact information including email addresses for the purposes of registration, membership, newsletters or enquiries;
Demographic information such as postcode, preferences and interests;
Other information relevant to customer surveys and/or offers.
What we do with the information that we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping;
We may use the information to improve our products and services;
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, you will be able to opt out of these at any time;
We may also use the information to customise the website according to your interests.
Should you no longer want to receive information from us you have to right to withdraw consent at any time where relevant.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What is a Cookie?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.

Wherever possible we do not use cookies unless they are required for the website to function correctly (these are known as “essential” cookies) or they are required as part of our ongoing commitment to improving your user experience and monitoring the traffic to our website (these are known as “non-essential” cookies).

Unless you have chosen to decline the use of cookies through your browser options or through the options available on this page then we will assume that we have your consent to continue using them.

If you have agreed to let us use cookies then the following types of cookies may be placed on your computer:

Google Analytics uses tracking cookies to collect anonymous traffic data about your use of this site. This information is stored by Google and is subject to their privacy policy, which can be seen at
The purpose of this information is to help us improve the site for future visitors.

If you see any Social Media features on this site, e.g. Twitter, Facebook and Google+, they may also set or retrieve cookies on your machine.

If you have previously agreed that we may use cookies and wish to change your mind you may do so by deleting the existing cookies in your browser. Thereafter we will not be using cookies or collecting any information about you until you provide your consent again.

If you have any questions about this issue please contact us.

Your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

Do not consent to receive information – do not enter your name or other details into a eNews sign-up form, enquiry form or other form.

If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We send out e ewsletters via a GDPR compliant service provider. Any personal email contact details, which may include but is not restricted to email address, name, address is collected by consent – i.e. you have signed up or opted into receive eNewletters or are a legitimate business partner of SafeWise. You may unsubscribe at any time and a link to do this is included on eNewsletters we publish. We will publish only relevant information to SafeWise and our partners. We will keep your information securely and not pass or sell it on to third partner organisations. We will publish in a timely manner, i.e. send relevant information when appropriate.

General information
We retain and manage all information submitted through this website, in accordance with our data protection policy and only hold it for as long as necessary.

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018. If you would like a copy of the information held on you please contact us at [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you are dissatisfied with the way with have handled your personal data, and we are unable to resolve the issue for you you may take the matter to the information commissioner’s office at

Information about us is a site operated by SafeWise (“We”).

Our company registration number is 3251868.

Our registered office is SafeWise, 1 Roundways, Elliott Road, Bournemouth, BH11 8JJ

Our registered charity number is 1058562.

Our VAT number is 699 4015 93.

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